Responsible Care® Signatories

Responsible Care® Signatories


Membership of CAIA is open to chemical manufacturers, distributors, traders, spill responders, drum reconditioners, service providers, waste managers, testing laboratories and consultants. Hauliers already accredited by the South African Safety and Quality Assessment System (SA SQAS) are also welcome to join the association.

Companies must be members of CAIA in order to become Responsible Care® signatories. The practical implementation of Responsible Care® starts with a public signing ceremony where the Chief Executive Officer of the company makes a commitment to the guiding principles of Responsible Care®.

Responsible Care® is designed to have a measurable impact on safety, health and environmental performance, and the programme therefore binds members to implement a rigorous system that includes:


  • 01Signing a voluntary Responsible Care® Public Commitment at the highest level of the company;
  • 02Implementing world-class management practise standards on an incremental basis;
  • 03Regular auditing of compliance with Responsible Care® Management practise standards, allowing for continuous progress;
  • 04Third-party verification of systems to ensure full transparency and accountability;     
  • 05Measuring, monitoringand publicly reporting on performance indicators to benchmark the industry against global standards.

Become a Responsible Care® Signatory

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Another key objective of Responsible Care® is to improve the public understanding of chemistry and public perception of the industry. The chemical industry is sometimes not well understood or well-regarded due to its technical nature and associated hazards. For this reason, Responsible Care® emphasises the importance of transparent and credible communication with the public and other stakeholders.CAIA operates through a board comprised of Chief Executive Officers of member companies, and the day-to-day running of the association is led by the Executive Director, Ms Deidré Penfold.


Responsible Care® is implemented by CAIA in South Africa through a comprehensive programme of guidance documents, advisory forums and reporting requirements. Members are supported at every stage of the process by a knowledgeable, proactive and hands-on secretariat based at the CAIA office and dedicated to advancing Responsible Care® in South Africa.

Practical implementation of Responsible Care® at site level takes place with the guidance of Management Practice Standards (MPS) documents, which cover all the key operational areas, including:

Preparedness for emergency response to incidents;
Health and safety of the workforce and the community;
The safety of chemical processes;
Safe storage and transportation of chemicals;
Communication and interaction with the community;
The prevention of pollution, waste management and environmental protection;
Product Stewardship;
Management commitment.



Assessment of compliance with Responsible Care® procedures and progress in implementation is a thorough, ongoing process that takes place at several levels and includes:

Self-assessment questionnaires: These are completed during the first two years of membership as a means of self-evaluation;
Quantitative Indicators of Performance (QIPs): A set of measurable indicators to be completed and submitted to CAIA annually for inclusion in the Responsible Care® Annual Performance Report;
3rd Party Verification: Verification of compliance is conducted every three years by trained Responsible Care® auditors using the Responsible Care® Audit Guidance Documents. Transport operators as allied members undergo the South African Safety Quality Assessment System (SQAS) audits originally developed by the European chemical industry council, CEFIC.
Responsible Care® Award: An annual award recognises and rewards companies for exceptional performance and is based on year-on-year improvements in QIPs, with site visits to shortlisted entrants.



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